Process & System Specialist for Operator Company



  • Facilitate provision of user-friendly systems and effective reporting.  
  • Contribute to continuous improvement in relation to quality and efficiency in our supply chain processes.
  • Assure compliance with Supply Chain standard and relevant local procedures.
  • Ensure flexibility within the group.
  • Responsible for effective and optimal use of supply chain systems and processes
  • Proactive identification and follow-up of initiatives to improve processes, systems, and transactional efficiency.
  • Facilitation of compliance with Supply Chain standards and local procedures
  • Pricebook creation and maintain.
  • Support/ staff helpdesk function; collaborate with Invoice Handling and Business as needed in relation to SAP Req. to Payment (R2P) process (e.g., payment issues)
  • Facilitate R2P training sessions for relevant stakeholders’ groups.
  • Continuous improvement in relation to system control and transaction efficiency.
  • Provide required reports.
  • Provide hands-on training & support to contract specialists.
  • Ensure high quality data through proactive support, quality assurance, and compliance reviews.
  • Liaise / coordinate with corporate organization in relation to system errors and enhancements requests.
  • Provide required reports.
  • Active user of various SIV dashboards to identify areas of process improvement.
  • Active member of Global SIV network in service of improving SIV.
  • Increase and improve end-user SIV usage through end-user training and support.
  • Provide required reports and responses to any ad-hoc requests.
  • Support the Purchasing team with requisitions, purchase order and delivery of materials and services as needed.
  • Vendor Master administration
  • Administration and support of Supply Chain Homepage
  • Compliance (e.g., SOX; internal audits).
  • Back-up for others in group or the Supply Chain function
  • Assist contract specialists in relation to ad hoc requests (e.g., rate adjustments; amendments)
  • Any required ad-hoc support to project work


Technical and personal Skills

  • Bachelor’s degree in a commercial discipline or IT-related discipline or relevant experience. Relevant experience may compensate for lack of education.
  • Systems skills: SAP and in-depth system and process understanding and interest for
  • Deliver consistent quality results.
  • Demonstrated ethical integrity.
  • Flexible and creative approach with willingness to embrace change.
  • Self-motivated, enthusiastic with ability to work as part of a Team.
  • ‘Can do’ attitude.
  • Strong systems knowledge
  • Analytical skills, Service minded, Initiative, Active Learner
  • Strong planning and co-ordination skills
  • Flexible and creative approach with willingness to embrace change
  • Takes Accountability, Results Orientated, Communicates effectively, Partners Collaboratory, Innovative