Analyst Network & Firewall for Operator Company



  • Responsible for design, implementation & support of network and firewall solutions to transport business critical systems on backbone WAN and LAN  infrastructure in Norway BU, onshore / offshore. 
  • Ensures a secure, stable, reliable, and scalable network environment to meet business needs.
  • Work in a global team of Comapnys firewall experts.
  • Ensure maximum availability of network and firewall services.
  • Provide Follow-The-Sun (FTS) support for Cisco and Palo Alto Networks solutions.
  • Provide project management and technical consultancy; provide troubleshooting, second & third level support, customer liaison, contribute to problem / resolution management
  • Manage incidents received in ServiceNow; second and third level support, for e.g.:
    • second level of support tasks consist of making minor changes to firewall rules or network configurations.
    • third level of support consists of providing more complicated troubleshooting, system design and redesign, refresh and upgrade of network and firewall components, network optimization, design of secure solutions.
  • 24×7 Callout Duty.
  • Follow-The-Sun responsibilities to provide support to other regions globally.

Technical and Personal Skills

  • Minimum Bachelor of Science in Engineering/Technology and/or Computer Science
  • Minimum CCNA (Cisco Certified Network Association) or CCDA (Cisco Certified Design Association) certifications
  • Minimum 5 years technical experience with firewall security, network design and support
  • Experience in project management
  • Customer facing skills; Structured and good documentation skills
  • Systematic approach to problem solving; follows processes and procedures
  • Team player and good communicator
  • Fluent in English and Norwegian languages, both written and spoken
  • MSc in Information Technology or Engineering
  • Palo Alto Networks and/or Cisco, and Checkpoint certifications
  • CCIE (Cisco Certified Internetwork Expert) certified
  • Strong interpersonal skills with ability to maintain positive relations with personnel inside and outside the IT team
  • In dept knowledge of IT processes and procedures, global and local
  • Strong general IT infrastructure knowledge and hands on ability